English
Horae Support
For support, refund questions handled by Apple, privacy requests, or App Review questions, contact us at mrdxi0717@gmail.com.
Common Checks
- Notifications require system notification permission.
- iCloud sync requires the same Apple ID and an active Plus entitlement.
- Horae AI requires network access. Plan generation and refinement require available monthly quota; intent parsing and Focus ordering do not consume that quota but remain subject to security rate limits.
- Lifetime purchase users can configure a compatible personal AI provider in Settings.
中文
Horae 支持
如需支持、Apple 处理的退款问题、隐私请求或 App 审核沟通，请通过 mrdxi0717@gmail.com 联系我们。
常见检查
- 通知功能需要系统通知权限。
- iCloud 同步需要同一 Apple ID 和有效的 Plus 权益。
- Horae AI 需要网络连接。计划生成和优化需要可用的月度额度；意图识别与 Focus 排序不消耗该额度，但仍受安全限流约束。
- 买断用户可以在设置中配置自己的兼容 AI 服务。